Refund Policy

Last updated: November 2026

Free Trial

The Free Trial (1 practice exam) is completely free. No payment is taken, so no refund is applicable.

Student Plan (₹250 to ₹599/month by class)

• You may request a refund within 7 days of the first paid subscription if you have not used more than 2 practice exams.
• After 7 days or after significant usage, fees are non-refundable.
• Refunds, if approved, are processed within 7–10 business days to the original payment method.

School Plan

School Plan refunds are governed by the commercial agreement signed with the institution. Please contact your account manager or email enquiry@geniuswork.in.

Cancelling instead of refunding

If you only want to stop future payments, you do not need a refund request — cancel from Plan & Billing in your dashboard. See the Cancellation Policy.

How to request a refund

Email us at enquiry@geniuswork.in with your registered email and the reason for the request, or use the Contact form.